Last updated: 10/09/2026
Bed Supplies UAE (“we”, “us”, “our”) operates the website bedsupplies.ae (the “Site”). This Privacy Policy explains what information we collect from visitors and customers, how we use it, and the choices you have.
1. Who We Are
Bed Supplies UAE
Al Habtoor Warehouse, Nadd Al Hammar, Dubai, United Arab Emirates
Phone / WhatsApp: +971 50 910 3134
Email: contact@bedsupplies.ae
2. Information We Collect
We collect information you provide directly to us, including:
- Name and company/organisation name
- Phone number and WhatsApp number
- Email address
- Details of your enquiry — product interest, quantity required, and any message you send us
- Delivery address, once an order is confirmed
We may also automatically collect limited technical information when you browse the Site, such as your IP address, browser type, and pages viewed, through cookies or analytics tools (e.g. Google Analytics), to help us understand how the Site is used and improve it.
3. How We Use Your Information
- To respond to your enquiry and provide a wholesale quote
- To process, confirm, and deliver your order
- To communicate with you via phone, email or WhatsApp about your enquiry or order
- To improve our website, products and customer service
- To comply with legal and accounting obligations (e.g. invoicing)
4. How We Share Your Information
We do not sell your personal information. We may share limited information with:
- Courier companies, trucking partners, or delivery drivers, to fulfil and deliver your order
- Payment processors or banks, to process card payments or bank transfers
- Government or regulatory authorities, where required by UAE law
5. WhatsApp Communication
If you contact us via WhatsApp, your messages and contact details are subject to WhatsApp’s own privacy practices in addition to this policy. We use WhatsApp to discuss product enquiries, confirm orders, and coordinate delivery.
6. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to fulfil the purposes described in this policy, including maintaining records for accounting and legal compliance purposes.
8. Your Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us at contact@bedsupplies.ae.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
For questions about this Privacy Policy, contact us at contact@bedsupplies.ae or +971 50 910 3134.