Last updated: 10/09/2026
This policy explains how Bed Supplies UAE delivers orders once confirmed.
1. Delivery Coverage
We deliver across the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.
2. Delivery Methods
Depending on the size of your order and your location, we deliver using a combination of:
- Third-party courier services
- Rented trucks for larger bulk orders
- Our own delivery vehicles
3. Delivery Charges
Delivery charges are not fixed and depend on your order quantity, product weight/volume, and delivery location. Delivery charges will be confirmed with you as part of your quote before your order is finalised.
4. Delivery Timeframe
Typical delivery time is 3–7 working days from order confirmation, depending on order quantity and delivery location. Larger bulk orders or deliveries to more remote areas may take longer; we will communicate an estimated delivery date at the time of order confirmation.
5. Order Tracking and Communication
We coordinate delivery updates directly with you via WhatsApp or phone, including expected delivery windows and any changes to the schedule.
6. Delivery Inspection
Please inspect your order at the point of delivery where possible. See our Refunds & Returns Policy for what to do if you notice an issue with your order.
7. Failed Delivery Attempts
If delivery cannot be completed due to an incorrect address, unavailability of the recipient, or refusal to accept the order, additional charges may apply for redelivery.
8. Contact Us
For questions about shipping or an order in transit, contact us at contact@bedsupplies.ae or +971 50 910 3134.